We are deeply committed to ensuring your satisfaction with Alebra products and solutions. Our technical support and professional services teams make it their priority to help you get the best performance possible from our products. Whether you need to diagnose a problem or need help to architect, configure, implement or customize a solution, we are here.
Some of the ways our professional services team can help:
Most customers find PDM software and z/OpenGate hardware solutions easy to implement.However, when your own staff is stretched thin Alebra will provide fast and reasonably priced implementation and configuration services to get you up and running.
If your data center staff is fully engaged on other projects, Alebra’s professional services team is available to automate file transfer operations. We make sure that the ongoing operational file and data transfer operations are as fully automated as possible within the context of your environment. We also configure security, journaling and archive features in compliance with your business rules and regulatory constraints.
We provide performance testing and optimization of all available data movement and data access solutions. Our experts can also identify and pinpoint inefficiencies within interfacing systems and scripts that are creating performance bottlenecks.
When data movement or data access performance is causing trouble with your migration project, call the experts. Alebra engineers have experience rescuing migration initiatives that are failing because the volume and complexity of data has become overwhelming. Whether due to an inability to thoroughly test your migrated applications, expanding overnight batch windows threatening your normal operations, or the daunting task of migrating hundreds of thousands of archived files to your new system, call us. We can help.
Migrating everything off of the mainframe may not be the best solution due to the cost and rigidity of your legacy systems. Alebra’s mainframe and data movement experts work with your team to design a system that maximizes the benefits of the mainframe as the gold-standard data repository while enjoying the lower cost and flexibility of your Linux/UNIX/Windows platforms. We can design systems that seamlessly mix z/OS DB2 record level calls with data and application logic on a Linux server, and/or enable record level access to VSAM and SEQ files.